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How nepick5 Handles Your Personal Information

Your account with nepick5 involves personal data — your name, contact details, payment methods like PayPal and Venmo, and your activity history.

PayPal & Venmo data handled securelyAccount wallet privacy protectedData rights clearly explainedUS-based account holders coveredContact us any time to review your data
nepick5 How nepick5 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are the two things we treat as non-negotiable when it comes to your data. Every piece of account information — from your linked PayPal details to your session history — is handled under a clear set of practices we've built into our platform from the ground up. Here's how those practices work in practice, not just in principle.

Encryption in Transit and at Rest

All data moving between your device and our servers — including PayPal and Venmo transaction references — is encrypted via SSL. Stored account records use encryption at the database level so raw data is never exposed in plain text.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how account features are being used. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Retention and Deletion Policy

Account data is kept for the period required by applicable state regulations. Once that window closes and your account is closed, personal identifiers are removed from active databases within 30 days of the next scheduled purge cycle.

Third-Party Data Sharing Limits

We share data only with payment processors like PayPal, Venmo, and Play+, identity verification partners, and state-required compliance bodies. We do not share data with advertisers or marketing platforms.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have questions about this policy, want to correct information on your account, or need to submit a data deletion request, our support team can handle it directly. You can reach us through the live chat window inside your account dashboard, by email at the address shown in your account settings, or by submitting a formal data request through the privacy form linked at the bottom of this page. We aim to acknowledge all privacy-related requests within two business days.

Team online

Live Chat

Open the chat window inside your account dashboard to reach a support agent who can pull up your data profile and walk you through any privacy request in real time.

Email Support

Send a written request to the email address listed under Contact in your account settings. Include your registered name and the last four digits of your linked PayPal or Venmo account for faster verification.

Privacy Request Form

For formal data access or deletion requests, use the dedicated privacy form linked at the footer of this page. We log every submission and respond within the timeline required by applicable state law.

Common Questions About Your Privacy at nepick5

The questions below cover the situations our account holders ask about most — from what data we actually store to how you can get it removed. If your question isn't here, use the live chat or privacy form described in the contact section above.

We collect your name, email, date of birth, and a government-issued ID for verification. Payment details like PayPal transaction references or Venmo account last-four digits are also logged during funding.

No. We receive only a transaction reference and masked account identifiers from PayPal and Venmo. Your full login credentials for those services stay with the respective payment provider, not on our servers.

Submit a request through the privacy form at the bottom of this page or contact support via live chat. Include your registered email and we'll compile your data within the timeframe required by applicable state law.

Yes. You can submit a deletion request through the privacy form or by emailing support. We'll remove personal identifiers within 30 days of our next scheduled purge, subject to any state-mandated retention requirements.

We use session cookies for login continuity and analytics cookies to improve account features. You can manage or block cookies through your browser settings; doing so won't affect your ability to log in to your account.

We do not sell personal data to any advertising or marketing network. Data is shared only with payment processors like Play+, identity verification partners, and compliance bodies as required by state law.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.